30-Day Money-Back Guarantee for Any Reason
You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
18-Month Warranty for Quality-Related Issues
We will take care of all quality-related issues with a FULL REFUND including any return shipping costs. This includes purchases shipped via Amazon.
It begins the day you place your order.
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at firstname.lastname@example.org
An Amazon order number for a purchase made through Tiny Trade.
If you made your purchase through Tiny Trade, we may be able to locate your order using your email address, name or shipping address.